Get Help Now

While this may be a confusing or overwhelming time, it's important to know that getting help is one of the best things you can do. Whether you were involved in an incident of sexual violence, dating violence, domestic violence, or stalking, you can find support regardless of when the incident occurred.

“Get Help Now” is a comprehensive guide to available resources on and off campus. This is a great place to start if you are unsure of who may assist you.

  • Emergency Assistance

    Please get medical help as soon as possible. A Complainant’s mental and physical health, safety and protection are very important, and there are a range of supportive services available.

    In case of an emergency, call 911 or University Police at 804-289-8911.

    For all other after hours, time-sensitive concerns, call 804-289-8715 to speak with a URPD dispatcher who can connect you to the Area Coordinator on duty.

    Call the Greater Richmond Regional Hotline at 804-612-6126 at any time to reach a confidential advocate.

    ***All of the above options are available 24 hours a day/7 days a week.***

  • Confidential Campus Support

    C.A.R.E. Advocate
    804-801-6251 (call or text) advocate@richmond.edu
    response within one business day year-round

    CAPS
    804-289-8119
    CAPS@richmond.edu

    Student Health Center
    804-289-8064
    healthcenter@richmond.edu

    Chaplaincy
    Ordained personnel only
    804-289-8500
    chaplaincy@richmond.edu

    Healthy Relationships and Violence Prevention Educator
    Center for Awareness, Response & Education (C.A.R.E.)
    804-289-8654
    ktingle@richmond.edu
    this resource must report de-identified information to URPD in compliance with The Jeanne Clery Act

    Peer Sexual Misconduct Advisors (PSMA)
    804-346-7674 (call or text)
    psma@richmond.edu
    available 24/7 while in-person classes are in-session; available via email only with response within one business day during remote classes; no services available during university breaks

    Law Peer Sexual Misconduct Advisors (LPSMA)
    804-347-9586 (call or text)
    lawpsma@richmond.edu
    response within one business day while classes are in-session; no services available during exam periods and university breaks

  • Other Campus Resources

    Director of Compliance & Title IX Coordinator
    Puryear Hall Suite 101
    804-289-8186

    Deputy Title IX Coordinator for Students
    Puryear Hall Suite 101
    804-289-8464

    University of Richmond Police Department *Available 24/7*
    Special Programs Building
    Emergency: 804-289-8911
    After-Hours Assistance or Non-emergency: 804-289-8715

    Richmond College Dean’s Office
    Whitehurst
    804-289-8061
    Office Hours: Mon.–Fri., 8:30 a.m.–5 p.m.
    *To get help after hours, including weekends and University holidays, please call 804-289-8715 and ask to speak with the Area Coordinator on call.

    Westhampton College Dean’s Office
    Westhampton Center
    804-289-8468
    *To get help after hours, including weekends and University holidays, please call 804-289-8715 and ask to speak with the Area Coordinator on call.

    Office of International Education (for questions and concerns about visa and immigration status)
    Director of International Students, Scholar, and Internship Services
    103G Carole Weinstein International Center
    804-287-6499

  • Off-Campus Resources

    Richmond Area Resources

    The Greater Richmond Regional Hotline*
    804-612-6126

    Safe Harbor*
    804-612-6126
    804-249-9470 (Business Line Available Monday-Friday, 9AM-5PM)

    LGBTQ Partner Abuse & Sexual Assault Helpline*
    866-356-6998 (call)
    804-793-9999 (text)
    vadata.org/chat (chat)

    Forensic Medical Exams

    St. Mary’s Hospital*
    801 Bremo Road
    Richmond, VA 23226
    804-281-8184

    Virginia Commonwealth University (VCU) Medical Center*
    1250 E. Marshall Street
    Richmond, VA
    804-628-0623

    National Resources

    National Sexual Assault Hotline*
    1-800-656-4673 (call)
    hotline.rainn.org (chat)

    National Domestic Violence Hotline*
    1-800-799-7233 (call)
    Text LOVEIS to 22522 (text)
    thehotline.org (chat)

    The Trevor Project for LGBTQ Youth*
    1-866-488-7386 (call)
    Text START to 678678 (text)
    thetrevorproject.org/get-help-now (chat)

    *Available 24/7

     

  • Get Help Abroad

    Survivors of sexual misconduct abroad also have access the support and resources they need. Here are several ways to ensure the recovery and support of survivors abroad.

    Contact the University of Richmond

    Contact the Office of International Education (OIE) at (804) 287-6316, studyabroad@richmond.edu, or your UR study abroad advisor directly. If no one is available or if it is after hours, call the University of Richmond Police Department (URPD) collect at (804) 289-8715. They will take your name and phone number and call an OIE staff member. An OIE staff member will contact you to offer assistance. As a Responsible Employee, the OIE staff member must notify the Title IX Coordinator who is available and trained to help you while abroad and upon return to campus.

    The U.S. Consulate

    Contact the U.S. consulate and ask to talk to the warden (or emergency officer) on call. They are available to help 24 hours a day, seven days a week. The Department of State website explains how to get help. Your emergency card provided to you by the Office of International Education (semester abroad students only) has the telephone contact number of the nearest U.S. consulate. When you call the consulate, they will ask your name and a number where you can be reached. The consulate officer on duty will return your call quickly. In addition, you may be contacted by the Regional Security Officer at the embassy as well as a representative of the Overseas Citizen Services. They will help you with medical, legal and other advice. They will not require you to make a police report, but will help you do so if you wish to take legal action. You can ask someone from the consulate to accompany you to a medical exam and to help you make a police report. If you want a parent or another family member to talk to the U.S. consulate to help you, then you will need to sign or give a verbal privacy waiver. They will only communicate with this individual about your situation.

    Health/Travel Insurance Abroad

    AXA Travel Assistance is the assistance provider for the Chubb insurance policy that covers UR study abroad participants. AXA will help you identify counseling and medical services where you are located. Students who are a survivor of rape or attempted rape may have a family member (as defined by the policy) fly to assist them through the Emergency Reunion Benefit. Covered expenses for this benefit include a round trip, economy class ticket, and other travel related expenses. The family member’s travel must take place within 7 days of the occurrence of the assault. Note that there must be an official report filed with the local police authorities or with the U.S. Embassy or Consulate. When you call, they will ask for your name, date of birth, policy number (on your card, GLMN11230337). Identify yourself as a University of Richmond student. They will give you a case number and then ask for your phone number and email so they can forward you information and check on how you are doing.

    Emergency Response Center, Assistance Services

    Call collect 24 hours, 7 days per week. Direct line: 1-312-935-1755 Benefits for medical treatment due to the assault are covered at 100 percent up to the policy maximum of $500,000. See more details of coverage on the study abroad health insurance webpage.

    Additional Resources for Help If Outside the U.S.

  • Employee Support

    University of Richmond employees are encouraged to seek assistance if they have experienced sexual misconduct, including discrimination or sexual harassment.

    If you have experienced sexual misconduct, you may consider…

    • Calling the Greater Richmond Regional Hotline at (804) 612-6126 for support and crisis intervention.
    • Getting to a safe place and contacting someone you trust.
    • Seeking medical attention as soon as possible. Sexually transmitted diseases, pregnancy and injuries are all concerns for a survivor of sexual violence.
    • Requesting to have a Physical Evidence Recovery Kit (PERK) exam completed if the assault occurred within 72 hours of your visit. It is important that you do not bathe, douche, or change clothes after the abuse has occurred in order to keep physical evidence intact.
    • Requesting a hospital advocate. Bon Secours and VCUHS Emergency Rooms partner with the R-HART collaborative, 24 hours per day, 7 days per week to provide advocated for survivors of sexual and intimate partner violence. A hospital advocate can meet you at the hospital and will provide emotional support and information about your rights as a victim.
    • Calling the police and report the crime as soon as possible. If you are uncomfortable reporting, you may want to consider an anonymous report.
    • Keep in mind, it is never too late to seek help. Even if the violence occurred years ago, you can still benefit from counseling.

    Campus Support (Not Confidential)

    • Deputy Title IX Coordinator for Faculty/Staff:
      Carl Sorenson: (804)289-8747, csorense@richmond.edu, Human Resources. Can provide support and assistance with incidents that occur between employees related to sexual misconduct, sexual harassment and/or discrimination.
    • UR Police Department: 8911 (campus phone) or (804)289-8911

    Employee Assistance Program (EAP)

    As a UR employee, you have access to Cigna EAP at no cost to you. An EAP personal advocate will work with you and your household family members to help you resolve issues you may be facing, connect you with the right mental health professionals, direct you to a variety of helpful resources in your community, and more. Cigna EAP services allow for four free face-to-face counseling sessions with a counselor in your area.

    Contact EAP 24 hours a day, seven days a week at 1-877-622-4327 or log in to the MyCigna website using the employer ID ’richmond’. Non-Cigna members can explore and register for MyCigna.com by using the employer ID: "Richmond" to register.

    Off Campus: (all off-campus resources are confidential)

    • Greater Richmond Regional 24/7 Hotline: (804) 612-6126. The hotline will connect callers to support resources and experts in the local community. Assistance is available to anyone who has experienced any type of sexual violence including rape, attempted rape, molestation, child sexual abuse, sexual harassment, stalking and relationship violence
    • Safe Harbor: 24-hour helpline: 804-612-6126, safeharborshelter.com. Safe Harbor support those who are experiencing or have experienced domestic violence, sexual violence, or human trafficking. Safe Harbor offers comprehensive services for survivors of domestic violence, sexual violence, and human trafficking including: individual and group counseling, children/youth services, 24-hour helpline, court advocacy, emergency shelter, hospital accompaniment, and community education and training.
    • YWCA: 24-hour helpline: 804-612-6126; 804-643-0888 main number, https://ywcarichmond.org/violence/. YWCA Richmond offers programs & emergency services for survivors of sexual and intimate partner violence.

    Forensic Medical Exams

    • St. Mary’s Hospital: 5801 Bremo Rd., (804) 281-8184, Forensic Nurse Examiner on call 24/7
    • VCU Medical Center (forensic nurse examiner): (804) 628-0623 or (804) 663-0975